How Technology Has Failed to Improve Your Airline Experience by FARHAD MANJOO


By FARHAD MANJOO

Silicon Valley prides itself on its capacity to upend entrenched industries. But airlines have eluded tech disruption.

Published: April 11, 2017 at 02:00PM

from NYT Technology http://www.nytimes.com/2017/04/12/technology/how-technology-has-failed-to-improve-your-airline-experience.html?partner=IFTTT
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